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Quality

CMP Products’ reputation for quality spans more than five decades of operation, but we continually strive to achieve even greater results for our customers every day.

Through our dedicated quality department and under the guidance of a lean six-sigma ‘master black-belt’ we are delivering our 5 year quality strategy; planning ahead for the future needs of our customers and ensuring that we continue to maintain a high level of quality in all areas of the business.

In 1991 we achieved ISO 9001 and this has been validated every 3 years since then, including our current validation to BS EN ISO 9001:2008 in April 2015. Most recently, CMP Products was further certified to BS EN ISO 14001:2004 in September 2015, which covers the design and implementation of our environmental management system.

Achieving globally recognised certification not only provides CMP Products with a strict structure for quality within our operations; it provides customers and suppliers with independent assurance that CMP Products is a high quality organisation.

In brief, our quality standards are upheld through:

  • Maintaining our business management system in accordance with the requirements of ISO 9001:2008 and ISO IEC 80079-34
  • Communicating objectives, KPIs and the effectiveness of the business management system internally
  • Carrying out reviews of monthly process measurements such as financial analysis and KPIs
  • Analysing customer feedback and satisfaction on a regular basis

To download a copy of our ISO 9001:2008 please click here, alternatively to download a copy of our ISO 14001:2004 please click here.

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